Cisco Desk Phones FAQs - please note we do not provide support for Cisco phones

Cisco SPA50X SIP Phones User Guide
We do not support these 3rd party handsets so we are unable to provide you with full help-desk support.   However we have discover...
Tue, 23 Aug, 2016 at 2:44 AM
How to set up a VoIP line onto a Cisco desk phone
1. Firstly you will need to find your IP address from your Cisco phone please do the following:  2. Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco S...
Sun, 6 Oct, 2019 at 11:59 PM
Setting up Power over Ethernet (PoE) with a Cisco Desk Phone
If your Cisco Desk phone requires you to connect via Power over Ethernet (PoE) instead of using an SPA power adapter then please follow the instructions bel...
Fri, 21 Apr, 2017 at 1:50 AM
Setting up Cisco phone with power adapter
Cisco SPA Power Supply Power Adapter 1. Connect the Network and Power  2. Connect the DC plug on the power adapter to the DC port on the phone and c...
Fri, 21 Apr, 2017 at 1:49 AM
How to find the IP address on a Cisco phone?
To find your IP address from your Cisco phone please do the following:  Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G, Cisco SPA512G, Cisco...
Tue, 23 May, 2017 at 10:24 PM
How to login to the Cisco web interface for my phone?
To access some of your phones settings you may need to login to the Cisco web interface - do this by following the step by step instructions below:  1. ...
Wed, 26 Apr, 2017 at 3:43 AM
I am unable to login to my Cisco Web Configuration Utility
1. Please check you are using the correct IP address - and that your PC is on the same network as your VoIP phone line. 2. To find your IP addr...
Fri, 17 Mar, 2017 at 4:22 AM
How to do a factory reset on Cisco desk phone
To do a factory re-set please follow the steps below: 1. Press the Setup button on the phone as shown below in red:  2. Scroll down to the '...
Thu, 16 Mar, 2017 at 2:50 AM
Incoming calls are answered via the speaker phone and not via my headset why?
On the Cisco desk phone you can select your preferred audio device so that you can either use the speaker phone or a headset.  1. Click on the Setup but...
Fri, 17 Mar, 2017 at 12:30 AM
How to change the name displayed on my Cisco phone?
Login to the Cisco web interface - to see how to do this please click here.  Click on the Admin Login at the top right-hand corner of the screen Cli...
Wed, 24 May, 2017 at 12:15 AM