Web Form Auto Feed FAQs and Troubleshooting

Website enquiries are no longer feeding through into my CRM account, why?
Firstly, please check with your website designer/host that an email notification from the website is still being sent into your CRM dropbox address. ...
Wed, 20 Feb, 2019 at 3:12 AM
Will an enquiry from a web form merge with an existing contact if in our CRM database?
Yes it will. The system will look at both the contacts name and email address and if a match is found then the new website enquiry will merge in ...
Wed, 20 Feb, 2019 at 3:12 AM
How do I measure AB split success of web form campaigns in my CRM account?
1. Simply tag each of your web form campaigns to differentiate i.e. landing page x-A-split, landing page x-B-split.  2. When the leads come into your ...
Wed, 15 Mar, 2017 at 2:45 AM
Contacts auto fed into the system from our website are not tagged correctly inside the database why?
Please check the email notification from your website form that is sent into your CRM account and check the heading in the email called Categories: this is ...
Wed, 20 Feb, 2019 at 3:13 AM