Files Troubleshooting

I cannot attach a file from the File Repository to an email. Getting error messages trying to access files!
1.  One of the error messages below are displayed when trying to insert a file from file repository to my email: 2. If you see either of th...
Mon, 28 Jan, 2019 at 12:58 AM
I am unable to open files in the file repository, why?
If you get an error message when trying to access the File repository section please check that you are not using Internet Explorer to run your account as i...
Wed, 27 Feb, 2019 at 2:56 AM
I have added images to my e-Marketing library why can I not see these inside the Files section?
The Files section is entirely separate to the e-Marketing image library where you can upload images to be used when creating email campaigns.  Please cl...
Mon, 17 Apr, 2017 at 1:54 AM
How to view or download a file inside the Files section using an iPad or iPhone
When you tap on the file name on either a tablet or a smart phone you will see at the top a 'Manage' button - press this to then be able to downlo...
Wed, 27 Feb, 2019 at 3:00 AM