SMS troubleshooting

I sent an SMS message but it is shown as Queued why has it not been sent yet?
Please check the mobile number has been correctly recorded against the contact's record and that it is marked as 'Mobile' and not recorded as...
Wed, 20 Feb, 2019 at 3:55 AM
Why does an SMS message sent show on the Dashboard as (DELIVERED - 2) Why is there a 2?
This is just a status report code and does not mean anything else.
Mon, 17 Apr, 2017 at 3:58 AM
SMS Automated Reminder not received, why?
This could be a number of reasons why an SMS does not get delivered to a mobile. First of all check inside the contact record history on the status...
Wed, 20 Feb, 2019 at 3:57 AM
I have sent an SMS out via the system - why has it not been sent - it is shown as RECEIVED?
‘RECEIVED’ means that the gateway has received the message, but it has not yet been DELIVERED to the recipient.  Please make sure you have completed the...
Wed, 20 Feb, 2019 at 3:58 AM
SMS text message delivery error message queued then display error: (SMSCR-26), why?
 When trying to send a text SMS message through icomplete initially the SMS displays QUEUED then (SMSCR-26) against the text message on the dashboard - see ...
Mon, 24 Aug, 2015 at 10:17 PM
SMS messages sent are marked as Delivered but haven't been received, why?
This could be caused by there being a block on the number you are sending from, please check with the network that there is no block. Please also try se...
Mon, 17 Apr, 2017 at 4:00 AM
I sent a SMS message but it shows the status as SMSCR-26 what does this mean?
SMSCr-26 means that the gateway reported that the end device wasn't available – so the message wasn't delivered. Please contact the person th...
Mon, 17 Apr, 2017 at 4:00 AM
I am unable to send an SMS message using my iPad and Safari browser!
The issue is with the safari browser blocking the ability of the pop-up window to select send a SMS option.   To resolve this use Google Chrome Brow...
Wed, 29 Mar, 2017 at 4:28 AM
SMS replies are failing to send an email notification into my CRM account, why?
Please note: if you have an 03 VoIP line number then unfortunately SMS replies cannot be routed back as 03 numbers are not SMS enabled.   Although you c...
Tue, 21 Jan, 2020 at 3:09 AM