Custom Field FAQs and Troubleshooting

The buttons inside custom fields for Summary Report, Search History etc are not working why?
Please check that you have not removed the special coding for these custom fields inside the Settings, Global Settings area of your CRM account as shown bel...
Fri, 12 May, 2017 at 5:08 AM
Custom Field defaulting back to 'All contacts' association instead of with a tag group - why?
Please check your data import template as if you are importing and you are setting up a Custom Field to be a associated with a certain tag group then please...
Fri, 12 May, 2017 at 5:13 AM
Issue with custom field date now displaying ''NaNaNa' - why?
The issue was that the ‘Custom Field’ would have previously been defined as a different format such as a text field or row etc which when changed to a date ...
Fri, 12 May, 2017 at 5:14 AM
Custom Field checkboxes are all selected - why? There should only be 1 selection made?
If you have set up a Custom Field as a checklist option and all the checklist boxes have been automatically selected with a check when you update the contac...
Fri, 18 Jan, 2019 at 1:44 AM