Click2Call Set Up and Issues

How do I set up Click2Call on my VoIP line?
1. To set up Click2Call first you will need to go into the Phone icon as shown below: 2. This then displays the screen below - click on the Line s...
Wed, 23 Jan, 2019 at 11:13 PM
Custom Set up - Click2Call for more than one line against a user
Click2Call works in that 1 extension line is linked to each CRM user - which when set up works by making their phone (that has the extension line set up) ...
Tue, 4 Jul, 2017 at 2:02 AM
Click2Call is not working - all lines are engaged on outgoing calls - why?
Can you confirm if you can dial out by manually entering the phone number using your phones dial pad?   If so please let us know so that we can check you ha...
Wed, 10 May, 2017 at 9:20 PM
Click2Call ringing another phone and not my own phone!
Issues with Click2call not working properly can also be down to the phone line configuration profile on either a Gigaset Dect Phone or Desk Phone.  For exam...
Wed, 23 Jan, 2019 at 11:16 PM
I use different phone lines in different locations - how can I use Click2Call?
Each phone has a VoIP extension line setup on that phone - if you wish to make calls from a phone using Click2Call you will need to enter the extension numb...
Wed, 23 Jan, 2019 at 11:17 PM
I cannot get click2call to work on my softphone but can dial on the keypad, why?
 Please make sure that you have set up your VoIP extension line number inside the Settings - Your Settings tab - Click2Call field. Now go to the co...
Sun, 5 Aug, 2018 at 10:27 PM
When I dial my colleague on her VoIP line it displays another persons name why?
Please make sure that the VoIP line you are dialling which belongs to your colleague is recorded against your colleagues contact record inside your CRM acc...
Wed, 23 Jan, 2019 at 11:21 PM
Using Click2Call with a headset plugged into a desk phone
Please make sure that you have set up your VoIP extension number in the Click2Call settings field before using Click2Call, please click here to find out mor...
Sun, 5 Aug, 2018 at 10:42 PM