iPhone or iPad issues

I cannot login to my account on my iPad but can on my iPhone and PC, why?
The reason that you cannot log into CRM from your iPad is to do with the way you have set up block cookies.  It is very likely you have chosen to Always blo...
Tue, 16 May, 2017 at 5:32 AM
Unable to access my CRM account on my iPhone 6S why?
Please check you have correctly entered your CRM account URL address into the address bar on either Google Chrome browser or Safari browser.  Please try...
Fri, 7 Jul, 2017 at 1:37 AM
Upgraded iOS 7 on iPhone problems now with clicking on phone number to dial
Since Apple have released the iOS 7.0 update our Technical team have investigated and have discovered that the new update has affected securities in the wa...
Thu, 11 May, 2017 at 3:20 AM
iPad will not play my call recording or voicemail message which are in .wav file format, why?
At present the iPhone / iPad does not play the voicemail messages – this is because our CRM uses a Flash component – and Flash is not supported by the ...
Mon, 17 Apr, 2017 at 2:58 AM
My CRM on an iPad 3 is running very very slow, why?
We have a lot of users accessing our CRM on iPad and other platforms without any issues of slowness.  It very much sounds like an Apple issue not a...
Mon, 17 Apr, 2017 at 3:00 AM
I cannot get todays photos on my iPad or iPhone to show in my CRM account, why?
There appears to be a problem with IOS 8 software for the iPad or iPhone that affects photo uploads.  We would advise that you upgrade to the latest...
Tue, 13 Nov, 2018 at 10:16 PM
I cannot upload attach images to a contacts history using my iPad and Safari browser, why?
Since the upgrade to iOS 8 there have been reports of an issue using Safari browser to upload file images into a contacts history.    This is a browser ...
Mon, 17 Apr, 2017 at 3:01 AM
Using an iPad I am unable to edit my email campaign why?
If you are unable to edit the email campaign please close the campaign editor window and then click on it again to open and it should allow you to edit the ...
Mon, 17 Apr, 2017 at 3:01 AM
iPad - Problems clicking on mobile number to send an SMS message
The issue is with the Safari browser blocking the ability of the pop-up window to select send a SMS option.   To resolve this use Google Chrome Browser ...
Tue, 16 May, 2017 at 10:15 PM
Issues with editing an email template via the internal email function on iPad
There are issues with using Safari browser on an iPad when editing an email template via the internal pop up email function.  Please use Google Chrome b...
Mon, 17 Apr, 2017 at 3:02 AM