Broadband Set Up and Issues

How to test your broadband to see if it is OK for VoIP?
Before you add a VoIP phone line onto your CRM account we ask that you firstly run a Speed Test on your current broadband connection to see if the lin...
Wed, 10 May, 2017 at 10:32 PM
Broadband issues - causes and troubleshooting
Wirelesss Troubleshooting Before conducting these tests, it is important to remember that a slow or patchy wireless connection can be caused by: Dis...
Tue, 28 Nov, 2017 at 5:09 AM
What can I do to get even faster upload speeds and bandwidth with my current broadband ADSL package?
If you are unable to access Fibre Optic Broadband i.e. BT infinity in your area and can only get ADSL broadband then speak to your current or new Internet p...
Wed, 17 May, 2017 at 12:42 AM
Broadband - Intermittent connection
Intermittent connection If your broadband connection is dropping out periodically, or you appear to have no connection at all, try following these steps in...
Thu, 10 Jan, 2019 at 1:24 AM
Search broadband providers for VoIP quality - in a particular postcode?
The best place to look for broadband providers is online on a site called Sam Knows - please click the link below to visit: http://www.samknows.com...
Wed, 7 Dec, 2016 at 12:12 AM
Examine traffic on your broadband line by doing a traceroute command
By doing a Traceroute command to sip.crmdomain.com and submitting the results of this to us we are able to examine the traffic on your broadband line and se...
Wed, 17 May, 2017 at 12:43 AM
Is broadband quality an issue if a VoIP line is on permanent divert to a mobile or landline number?
If a VoIP line is on permanent divert to another number (mobile or landline) the line is diverted at the network level and so does not traverse over the br...
Thu, 10 Jan, 2019 at 1:31 AM
Can you recommend a good business grade Internet Service Provider to use for our VoIP service?
A good business grade ISP is http://aa.net.uk/ they are not the cheapest but they are very good and provide a solid connection.    We have other clients...
Wed, 17 May, 2017 at 12:44 AM