System Requirements and Pre-VoIP Checks

Learn how easy it is to add and set up a VoIP line onto your CRM account with cost effective benefits to bring added value to your business.

VoIP Set Up User Guide
Please click here to read our full VoIP set up user guide to help you with setting up your phone and using your VoIP line to make calls.  Please c...
Tue, 13 Jun, 2017 at 11:34 PM
VoIP System Requirements, Routers and Broadband Speed
As VoIP is run over a broadband connection, before you consider integrating VoIP with your CRM account we recommend that you read the followin...
Sun, 23 Apr, 2017 at 11:53 PM
How to check my current broadband connection is suitable for VoIP
Test your broadband to see if it is sufficient to support adding VoIP: Before you add a VoIP phone line onto your CRM account we ask that you firstl...
Wed, 10 May, 2017 at 10:30 PM
Pre VoIP Checklist to follow if you would like to add a VoIP line to your CRM
VoIP Pre Setup Checklist In order to get you set-up with CRM VoIP please provide the following information: Broadband test to see if your current b...
Wed, 16 May, 2018 at 1:14 AM
Can you recommend different VoIP phone equipment depending on size of my business?
CRM with integrated VoIP is suitable for different sized businesses - to take into account your VoIP set up and requirements we would ask you to consider th...
Tue, 11 Jul, 2017 at 2:23 AM
Public IP address for VoIP Dynamic or Static
We strongly recommend that you use a dynamic public IP address to run your VoIP phone lines - this is normally provided by your Internet Service Provider (I...
Tue, 4 Jul, 2017 at 2:35 AM
I was on a dynamic IP address and now I am on a fixed IP address what do I need to do for my VoIP phones to work?
Your VoIP phones will require re-configuration by our Technical team which will incur a cost - we can advise you on this depending on how many lines/phones ...
Tue, 16 May, 2017 at 11:34 PM
Do you offer an auto dialler feature inside the VoIP service?
No, we do not use auto dialler functionality that would call up numbers automatically from a list. Instead we can set up the ability to allocate a pool ...
Thu, 11 May, 2017 at 4:59 AM
What does the SMS Relay option do inside the phone line configuration settings?
The SMS relay field is found inside the VoIP line configuration settings as shown below in red:  It is used to send an email alert to you if you receive a r...
Thu, 11 May, 2017 at 4:41 AM