If you wish to keep a VoIP line number when cancelling your subscription to our CRM service we can offer you the following options below:
1. You can port out your VoIP line number from us over to another provider. Please click here to see further information on porting out a VoIP line number from our platform over to another provider.
2. We can hold your VoIP line number for you but this would incur a charge for holding the number which would be £10 + VAT per month per line which includes a £5 call credit which is payable quarterly in advance. We would then bill for any calls above the £5 call credit over that period which would be added to your quarterly invoice.
To find out more please contact our Support Helpdesk.