Many clients ask whether we offer call answering services and our answer is that we work with expert Call Answering Services:
- Moneypenny (offers 24/7 call answering - award winning - but do not do appointment bookings)
- Armchair Group (offers call answering and will also make appointments in your CRM account if you wish)
- Best Receptionist (offers call answering and will also make appointments in your CRM account if you wish)
Why use call answering services for your business?
First impressions always count - many potential customers will measure this on the first time that they contact you and for 80% of business this usually happens by phone.
- So what impression are you giving?
- Who answers your calls first if you do not have a receptionist?
- Do the calls get routed to the right person or does the caller have to be passed to at least two people before getting through to the correct department, person or location?
- Many businesses are looking for affordable solutions to ensure calls do not get lost or missed and the most popular solution is Call Answering.
Armchairgroup.com also offer an appointment booking facility - they will have access to your CRM account to view and make appointments.
Here are the details on their services and pricing: