Call Answering Services
A real person to answer your calls and take messages? A team or virtual receptionist to answer your incoming calls by your company name to ensure that you do not miss calls when you are busy. Use on a full-time basis or part-time.
We have a partnership arrangement with a 3rd party International Award Winning Call Answering Service company called Money Penny, who provide an excellent high quality service for answering calls and taking messages on behalf of businesses.
They have offices based in the UK and New Zealand to ensure that they can provide international call answering services across the different time zones. Please note the receptionists are English speaking only.
What services do you offer?
- Taking a message
- Following a script
- Transferring calls through if required but this is charged for.
The Auto Receptionist Service
This is an automated service that will ensure all of your calls are answered professionally and routed to the correct person, department or location. We use a professional voice recording to set up a customised greeting that callers will hear.
They can dial you or your team directly by extension or by name. Calls not answered can be sent to voice mail and retrieved through our voice mail to email service.
Customise your IVR (auto receptionist) to suit your business needs:
We will assist you in writing and recording a customised greeting. When your customers call they will hear a professionally recorded greeting with a choice of menu of options i.e.:
Thank you for calling ABC Plumbing. Please choose from the following options. Press 1 to speak to Tom Smith, Press 2 for Sales, Press 3 for Deliveries, etc (customise by name, department or location).
Press 0 to hold on the line or # to replay the options.