There are several ways to use our Auto Receptionist (IVR) service with your existing phone line:
1. Either you can ‘divert’ the call from your phone provider to our CRM – in which case there would be call charges for the diversion part from your phone provider.
2. Alternatively we can port the number in – the advantages of this are:
- Reduced line rental and
- Eliminate call redirection costs. Obviously we are diverting the call to landline / mobiles there would be call charges to pay.